Privacy Policy

Effective Date: 25 June 2026

Mthendeleka Investment (Pty) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Information We Collect

We may collect personal information including:

• Name
• Company name
• Telephone number
• Email address
• Information submitted through contact forms
• Website usage information
• IP address
• Browser type

2. How We Use Your Information

We use your information to:

• respond to enquiries
• provide quotations
• communicate regarding projects
• improve our website
• comply with legal obligations
• provide customer support

We only process personal information where there is a lawful basis for doing so.

3. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us understand how visitors use our website and improve website performance.

You may disable cookies through your browser settings, although certain website functionality may be affected.

4. Sharing Information

We do not sell your personal information.

Your information may only be shared with:

• trusted service providers assisting in operating our business
• professional advisers
• regulatory authorities where required by law

All service providers are expected to maintain appropriate confidentiality.

5. Information Security

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access
• misuse
• loss
• alteration
• destruction

No internet transmission can be guaranteed to be completely secure.

6. Your Rights

In accordance with POPIA, you may request to:

• access your personal information
• correct inaccurate information
• update your information
• request deletion where legally permissible
• object to certain processing
• withdraw consent where applicable

Requests may be sent to:

Email: info@mthendeleka.co.za

7. Data Retention

We retain personal information only for as long as necessary to:

• fulfil the purpose for which it was collected
• comply with legal obligations
• resolve disputes
• enforce agreements

8. Third-Party Services

Our website may use third-party services such as website hosting, analytics or embedded content.

These providers may collect information in accordance with their own privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website.

10. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Mthendeleka Investment (Pty) Ltd

Trading as Mthendeleka Piping Solutions

Email: info@mthendeleka.co.za

Phone: +27 63 240 7585

Website: www.mthendeleka.co.za